Help
This web page will provide guidance on how best to use this website.
Navigation
The yellow menu bar on the top of the screen shows the main content sections of the website. When you click on one of these tabs, the relevant content will be shown below.
You can click on the Digital Motion banner at the top of every page to return to the home page, or you can use the back button on your browser to return to the page you last visited.
Search
At the top and bottom of each page is a ‘Search Footage’ box to help you find the footage you are looking for on the website. Enter one or more keywords and click on the ‘Search Footage’ button to bring up the footage that is related to the word or words you have searched for.
- The search will look for all of the words you type into the search box, e.g. ‘Dogs’.
- If you get too many matches try being more specific, e.g. ‘Dogs Running’.
- If it does not find what you are looking for, try using fewer words which should return more matches.
Refining your search
Using Boolean Search terms may help narrow your search.
- Using AND between keywords will return pages that includes all the words. e.g. Tiger AND Snow.
- Using OR for a search that should include either of the words e.g. Lions OR Tigers OR Bears.
- Using a – (negative character) before a search term will mean that term will not appear in the search results e.g. –Eating.
- Using NOT with keywords will return pages that include the keyword without footage that contains the other keyword. e.g. Desert NOT Cactus.
- Putting your search term in quotation marks will search for an exact phrase match.
Using the ‘Advanced Footage Search’ Function
If you need a more specific search, you might want to try ‘Advanced Footage Search’, which offers numerous options for making your searches more precise and getting more useful results. You can find the link to the ‘Advanced Footage Search’ next the ‘Search Footage’ Box at the top and bottom of each page.
Once on the ‘Advanced Footage Search’ page you can search according to Keyword or Clip ID. In addition to these search fields you can drill down the results to see footage based upon the following categories.
- HD Available
- Original Capture Method
- Category
- Era
- Camera Speed
- Concept
- Location
Search Results
After inputting a keyword you will be directed to a search results page.
- Selecting the + sign will add the clip to the default playlist.
- Selecting the i sign will direct you to detailed clip information.
Comp Requests
Selecting ‘Request a Comp’ button will process your request for a low-res file of the selected footage. Within a few minutes you should receive an email that your request is being processed. When the file is ready to be downloaded you will be sent a second email with further instructions.
Playlist Creation and Usage
Upon adding a clip to your playlist it will automatically be entered to your default playlist. By using the buttons at the top of the playlist, you can edit the description as well as email your playlist so others can view your selections.
Note: The default playlist is always named “Default”. The name can not be changed.
If you would like to place the clips in a separate playlist, you must open the default playlist and select the empty box icon under the selections you would like in the new playlist.
At the bottom of the page select – CREATE A NEW PLAYLIST – from the drop down menu. Name the playlist and select move. The files will now be in the new playlist.
Browser compatibility
The National Geographic Digital Motion website is fully compatible with the following browser versions:
- Firefox 2
- Safari 2
- Internet Explorer 6 and higher
If you experience any problems, you may choose to update your browser to the latest version via the appropriate suppliers website.
Feedback
We hope you find the National Geographic Digital Motion website easy to use but if you have any suggestions for improvements or experience any problems please provide us with feedback by contacting support@ngdigitalmotion.com.
Contact Us
US Toll Free: 877 730 2022
UK/Europe: 44 20 7751 7730/1
Email: support@ngdigitalmotion.com